Payment Method
For your convenience, all sales are credit card (Visa, Master, AMEX and Discover), Paypal and Money Order.  Personal checks are accepted upon special request.  All sales are considered final after 10 days.  No refunds, returns, or exchanges are allowed after 10 days. 

Pricing
RCTOYHOUSE.com is committed to offering our customers the best prices and best products.  Despite our best efforts, we reserve the right to adjust the price of items due to error or changes and cancel orders at our discretion.

Sales Tax
All California residents will be charged 8.25% sales tax, except for verified resellers.  Product returns are subject to 25-40% return fee/restocking fee (also dependant on the condition of the item), with the exception of manufacturer defects (these are considered defects in manufacturer's workmanship. IMPROPER USAGE that results in a crash or damage is NOT a manufacturer's defect).  Shipping costs and return shipping costs are non-refundable.  All sales are final after 10 days (no returns or exchanges after 10 days). 

Exchange/Replacement and Returns
All returns MUST be accompanied by a Return Merchandise Authorization (RMA) and a copy of the sales order or invoice.  Exchange is granted only if your item is Dead on Arrival (DOA).  If the item does not work due to manufacture error, please send the item back for an exchange.  Please verify that that item is available.  In the event that an exchange is not available, full credit will be granted or product of similar or equal value will replace the original item.  Returned items must be in the original condition it was sent, including the manual, unused item, cables, accessories, etc.  Physical damage of returned product may invalidate the RMA at the discretion of RCTOYHOUSE.com.  Any unauthorized modification or damage to the product will not be processed.  Returns without authorized RMA will not be honored.
Original products will be tested.  Defective item must be confirmed, all original items accounted for before replacement is sent.

Shipment
RCTOYHOUSE.com will ship out most items within 1-3 business days, except Pre-Order items.  We use USPS, UPS, DHL, and FEDEX carriers. 

Status and Delivery
Please do not email RCTOYHOUSE.com regarding status of your order.  You may contact USPS, UPS, DHL, or FEDEX directly.  Once we release your item for shipment, it is up to the mail carrier to delivery your order in a timely manner.  We recommend that you purchase insurance for your item.  RCTOYHOUSE.com will not be responsible for freight damages or shipment delays.

Liability
Please be advised that items in our website may require adult supervision and not suitable for children.  Please read the instruction manual carefully and thoroughly before operation.  RCTOYHOUSE.com is not legally or otherwise responsible or liable for any injuries for any use or misuse of, damages, and /or injuries cause by the products sold in our website. Please also refer to our privacy notice.